We are now almost a week into the restart of possession claims after the stay was lifted and there are a number of new rules which have been brought in...
Billpay Refund Policy
The refund Policy Terms and Conditions are in addition to your rights as set out in the client care guide issued to you at the start of the assignment.
If a customer sends us money via Worldpay and requests a return of the money, we can offer them a refund minus any of Worldpay/Streamline. costs and after taking into account any time costs and disbursements incurred in relation to the matter to that time.
If you need any assistance with a payment you have made please contact us at firstname.lastname@example.org for further information