People

Mel Smith

Chief Operating Officer

07934 295066

About

As a Master’s-qualified Chief Operating Officer with a specialisation in legal tech, I bring over 15 years of expertise in driving transformative initiatives that fuel business growth and efficiency. My adeptness in IT strategy, change management, and digital transformation is complemented by a solid foundation in project management, budget oversight, and team leadership.

Within Buckles, I spent several years overseeing various operational aspects of the firm as Chief Information Officer and, having now stepped into the role of COO, I will continue to drive efficiency, innovation, and growth across the business.

I influence strategy and innovation as a member of the Operations Board and various committees. My impact extends to fostering growth and sustainability through my roles on the Learning & Development Board and ESG Group. As Chair of the Innovation Committee, I have a record of initiating and steering progress.

I am proud to hold the Chartered Professional Member designation (CITP MBCS) at BCS, The Chartered Institute for IT, and to support workplace wellbeing as a certified Mental Health First Aider.

My dedication to technology and leadership has been recognised with nominations in the 2024 Women in Tech Excellence Awards for ‘IT Leader of the Year’ and the 2023 Women in Tech Excellence Awards for IT Leader of the Year’, ‘Role Model of the Year’, and ‘Hero of the Year’ – a testament to my passion for advancing IT within the legal sector.

Solicitors in Peterborough

Grant House

101 Bourges Boulevard

Peterborough

01733 888888

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