Frequently Asked Questions

No win, no fee - What is it?

No win, no fee is a term used to describe an agreement between a lawyer and the injured person. It states that the client cannot be charged if their personal injury compensation claim is unsuccessful. This agreement has helped thousands of people get hold of the money they deserve.

Many types of claim can be dealt with on a no win, no fee basis, including:

  • Accidents at work
  • Car accidents
  • Clinical/medical negligence
  • Motorbike accidents
  • Slips, trips and falls

I was hit by an uninsured driver

Fortunately, there is an organisation called the Motor Insurance Bureau (MIB) which is funded by all of the motor insurance companies in the UK. Where a driver who has injured you is uninsured or untraceable, it is still likely that we can claim on your behalf from the MIB.

I fell on a wet floor

People ask whether it is their fault and if they can claim. It all depends on the circumstances. If a surface was wet and slippy, and not marked as such, then someone's negligence could have been at fault. It's free and without obligation to ask us for our opinion.

It was an accident

Our experienced team of solicitors will meet with you to assess whether your injury was caused as a result of someone else's carelessness and whether you have a claim to pursue.

Can I claim for injuries at work?

If you're injured at work, you should inform your employer first, as well as seeking medical attention. It is also a good idea to insist that details of your accident are placed in the accident book. Obtain a copy of the entry if possible. After that, you should certainly ask us if you have a claim against your employer, rather than simply raising the matter with them.

How long will my claim take?

We like to settle cases promptly, and straightforward accidents can often be settled within a few months. However, where injuries are likely to cause problems in the long run, it is always in the client's best interests to establish their full extent before settling.

Will I have to attend a medical?

In order to ensure that you can claim compensation for personal injury, it is essential that you prove the full extent of your injuries. That's why we will normally arrange for you to be examined by an independent doctor - and it is essential that you turn up for this appointment.

Do I have to attend the solicitors office?

No, because we can visit you at home if you wish.

I'm not sure if I have a genuine claim?

Don't worry. Our initial advice is free and without obligation. So if you discuss your injury claim case with us and we feel that it isn't in your interests to proceed, we will tell you and you won't owe us a penny. So if you are unsure, please feel free to ask.

Is there a penalty if I withdraw early?

We do not take cases where, in our expert opinion, there is little chance of success - it is not in your interest for us to give you false hope of a successful claim. That's why we never charge you a fee, whether we win or lose. However, once we proceed with your case and we have incurred costs on your behalf, we would expect you to meet these costs if you withdraw early for reasons of your own.

Will my case really cost me nothing?

We don't like to bandy the phrase 'no win, no fee' around, because we don't charge clients a fee, win or lose. There are very few exceptions to this, such as if you decide not to pursue a claim half way through the process or did not attend a medical appointment arranged for you, then we would reserve the right to charge you for costs we had incurred on your behalf.

What if my injury occurred a while ago?

English law generally allows a period of 3 years from the date of an incident for any compensation claim to be made. However, in some circumstances the period for making a claim is shorter than the 3 year rule, or when the victim is below the age of 18, the 3 year rule won't apply. If you're not sure, then call us, it's free to ask.