Our relationship with our clients is very important to us. We are committed to providing excellent client service, and as part of this we regularly seek feedback from our clients to find out where we can improve further. We do this by sending out clients questionnaires and through conducting telephone interviews using an independent agency. Our overall client satisfaction score is currently 94%, well above the national average in the legal sector.
"We like dealing with people who are very human and we have found Buckles to be very approachable and straight talking in this respect. They really took a lot of time to obtain a great understanding about what we do as a company, including how we operate and our industry. They were able to understand how the supply chain works so that they could then see how we were being wrongly dealt with by a supplier. They were really constructive in getting us the end result."
Kenny Davidson, Fenland Solar